The below is my private opinion and in no way reflects the opinion of either my company or the customers I work with…
anyone who has anything to do with IBM connections will have already heard this
and must be fully aware but yes, the sale of the IBM Collaboration portfolio
(including IBM Connections) was finalized
by the first of this month. This means that from now on IBM
Connections is…. Connections.
It has been a while since I blogged. And frankly, not just blogging has been a bit on the low side, all my social media presence has. It’s due to all that is been going on in the last few months in the world and that has me and I guess many others too reeling and trying to make sense of it all.
Regardless if you’ve implemented IBM Connections, are considering it or in the middle of the planning stages – there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tribulations others have faced while striving to become a socially enabled company. Hear about real World examples and often funny anecdotes from the trenches of adoption to show you how NOT to do it and giving you tips on how to do it better along the way.
Walk away with a grasp on what to focus on to make a success out of your IBM Connections environment.
On Tuesday Jan 27th 2015 my coworker Sasja Beerendonk and I had the privilege to present at IBM ConnectED in Orlando, FL on our favorite topic of Social Business. Below is the session abstract & slide deck for those interested.
BP202: Beyond Theory: Trials and Tribulations in Becoming a Successful Social Business
There are many theories and ideas around “how to become a social business” but what really does or doesn’t work? We wanted to know, and instead of just going blindly with the theory, we did the opposite and interviewed 32 companies in various stages of their journey to becoming a social business. Not just asking them about the big wins, but also talking about the struggles and small successes that really made the difference for them. Taking these experiences and real life examples of companies the likes of Dutch Railways, DAF, Saxion, Forbo Eurocol and Bavaria, and aligning them to the various theoretically relevant concepts, we were able to come up with some interesting concepts. In this session, we will take you through these concepts and theories and, using the examples provided by the companies, show you how these can help you identify the successes and avoid the pitfalls in becoming a social business.
For a while now I’ve been working on various posts on the topic of “Folders versus Tags” and why there is no such comparison really… This is a topic that is often hotly debated among people involved with social business and definitely close to my heart. The problem is, none of those posts ever saw the daylight as they became too long, too complicated and simply said: boring. There is a lot to say about this topic but most of all a lot of explaining. therefore I tried something different. I hope this infographic will help explain some of the specifics of each of the options and why comparing them isn’t always possible. Have fun!
Monday morning someone in my network tweeted a link to a site called “#UncoverPhilips“. A promotion by the large multinational we all know quite well to get some social buzz around their new logo that they are announcing today (Nov 13th 2013). The site was quite simple and showed a gray image hiding the new logo. Users could uncover a pixel of the image and so uncover the logo before it’s actual launch. Catch: you had to do so by signing in with your Twitter or Facebook account, effectively allowing them to access your data and post on your behalf.
Ok, not very shocking or innovative. This is done all the time and plays into peoples inert sense of curiosity. The Terms & Conditions even seem quite reasonable:
“4. Participants agree and confirm that …. can collect their personal information during the Promotion, for the purpose of this promotion. The personal information includes the individual name, the individual’s profile photo, and email address.”
Ok so they get your name, photo and email… Mmm…
“6. ….will not use participants’ personal information for other purposes <….> All the personal information and the webserver will be deleted after 30 days after the end of the promotion.”
Ok, not too bad. so why do they want me to sign in then?
“5. Participants agree that their names and profile photo can be displayed on <the site> in association with the Promotion during the Promotion.”
“13. You agree that <….> may provide you with notices by email, or postings on Facebook once the image is uncovered.”
Ok, so they get to use my name and picture to endorse their brand AND they get to broadcast that to my social network by posting on my Facebook stream. Again, not too shocking, this is done all the time. But…
“what do I get?“
Yeah and that’s where it gets interesting to me as there seems to be no added value in it for me, other then to be able to uncover 1 pixel of a 50.000 pixel image. There is no prizes to be won, no secrets to be gained other then a 1/50.000th sneak peak of a logo they are uncovering anyway… And that is what intrigues me! Apparently someone thought enough people would be motivated to participate solely for that so I couldn’t help but follow how this would evolve.
This was the state on Monday morning when I first noticed it:
And this is three days later (3hrs before the logo will be revealed):
Now ok, does this mean it is a success or not? I’m no Marketing expert but three hours before the deadline only 26% of the picture is uncovered… You might call that a failure but I have no clue what their goal was…. 13000+ people have done it. Let’s say that on average everyone of those has about 100-500 followers on Facebook and that an average post on Facebook reaches about 1/3 of your followers. Also factor in the multitude of people that visited the site based on tweets, links and posts who opted (like me) not to participate but have in the process learned about the new logo… That’s still an impressive reach without having to pay for it (other then to create this site).
I can’t help wonder though what the difference would have been had there been any prizes involved… Would the number of people participating be higher? Did the fact that apart from the curiosity factor there was no real incentive and the fact that most of the actual logo is concentrated in the center of the area (which was uncovered first) influence the results?
IBM outdid itself this time by announcing the release of IBM Connections 4.5 and the new Connections Content Manager for March 29th 2013. Only 2 months after first presenting it at IBM Connect.
On top of the great new features IBM Connections 4.5 offers, Connections Content Manager will additionally offer document management functionality like checkin-checkout, nested folders, versioning & draft control as well as integrated access security to organize and control content within the IBM Connections communities. A great addition to an already great platform! To see why this could be important to you check out a blog about the new functionalities I did a few weeks back based on the announcements at IBM Connect. It should give you an indication of what to expect.
People who know me know that I have two soft spots. One for for everything relating to Document Management, another for Social Business. Managing information and document collaboration are topics that have been my focus for years so I’m really happy I’ll be getting to speak about this during my session “Taxonomy Versus Folksonomy: Document Management in a Social Age” at IBM Connect 2013 this year.
BP303: Taxonomy Versus Folksonomy: Document Management in a Social Age
“With the rise of social business and platforms like IBM Connections, many companies are re-evaluating their document strategies. Ideals of employee-driven sharing, tagging and folksonomies are desired, but is all documentation really suited for the freedom of ‘social’, or do some types require more structure, process and control? If so, how do you determine this and integrate it with your social ambitions? This session will cover the principles of document management and social file-sharing. You’ll learn how concepts like versioning, meta-data, retention, record and lifecycle management are important to you. We’ll show you how to identify key requirements for document management within your organization and teach you how to strategically plan your way forward.”
Wed 30 Jan 04:14 PM – 05:15 PM, Swan SW 1-2
If you are, like me, interested in Document Management and ECM integration in Social Business then here’s a few other sessions you might be interested in too:
ID501 : Come One, Come All! Integrations for a Next-Gen Social Organization – Mark Neumann (IBM) Tue, 29 Jan 08:15 AM – 09:15 AM, Dolphin S. Hem IV-V
AD106 : Customizing Your Document Management System in a Social Environment – Jessica Forrester&Jonathan Brunn (IBM) Tue, 29 Jan 11:15 AM – 12:15 PM, Dolphin S. Hem I
ID502 : What’s New in IBM Docs — Everything! And You Need to Know About It – Sean Brown (IBM) Wed, 30 Jan 08:15 AM – 09:15 AM, Dolphin S. Hem II
ID308 : Social Content Management Solutions for IBM Connections – Diane Loomis & Jonathan Brunn (IBM) Wed, 30 Jan 10:00 AM – 11:00 AM, Dolphin N. Hem E
SPN105 : Reduce, Reuse, and Recycle Corporate Content! – Margeret Worel (IBM) Wed, 30 Jan 10:00 AM – 11:00 AM, Swan 3-4
To see details on these and all other sessions please visit the IBM Connect 2013 Session preview tool. I look forward to seeing you at IBM Connect!