February HCL Connections Super Users meetup: Why do people struggle with open knowledge sharing?

We have a topic (and challenge!) for our February meetup that has come up during previous meetups more than once: Getting people to share their knowledge openly and the things that keep them from doing so. So we figured it was about time to tackle it! And who […]

January HCL Connections super user meeting: All about Tasks & To Do’s!

What is the role of tasks and To Do's in a modern ESN like HCL Connections, what are the challenges and how do Activities, Activities Plus and Huddo Boards fill a gap or compete with other systems within your organization like Jira, notes tasks, Trello or other tools that users have at their disposal? Join...

December Super User meetup – “Tight control or Free for all?”

This months HCL Connections Super User / Ambassador call will be all about whether to keep tight control or giving your user full control. What are the benefits and downsides of for instance restricting the ability to create blogs or communities and what can you do to make […]

October 2021 Super users Meetup: Benefits of absence!

This months super users / guide call for HCL Connections will be all about how to use HCL Connections ‘in the light of things absent’. For instance, there could be things absent or missing from: The product itself (e.g. features that get taken out or not complete enough…) […]

Getting back together!

Summer is drawing to an end and therefore it’s time again to get back to the realities of work. Not that that is a bad thing! As it is also the time to start exploring new ideas and new inspirations with a fresh attitude. So what better than […]

Successful 3rd Meetup for HCL Connections Ambassador/Super user program exchange!

As you might know we (Joerg Rafflenbeul and I) have been trying to kickstart an initiative to get people from various organizations running HCL Connections together to talk about their initiatives and challenges with running adoption programs and local ambassadors/guides programs. Last week (21st of January) was the […]

Connecting the dots, global super users program for HCL Connections (3rd Meeting)

There are lots of initiatives to connect people who work with HCL Connections. User groups, virtual events, blogs, websites. But what they do is usually connect those at the top. The admins, organizers, community managers, architects. There are so many more who use the product and never go […]

HCL Connections super user / ambassadors call follow up!

On November 5th we (Joerg Rafflenbeul and me) did an open call for anyone in, or running a super user / ambassador program for their HCL Connections environment. Aim was to see if there were other organizations interested in exploring the options to broaden their ambassadors knowledge and […]

HCL Connections Superusers/ambassadors exchange

Three weeks ago I was able to speak at the virtual DNUG event with Joerg Rafflenbeul on the topic of a program that is very close to my heart. The adoption & guides program at Heitkamp & Thumann. For the last two years I’ve been working one day […]

Social Connections Munich – People power your business HCL Connections powers your People!

Back home for a few days now after a great Social Connections in Munich and still recovering from a very nasty cold (so my apologies for this one being a bit after the fact..). This was the first real conference dedicated fully to HCL Connections since the takeover […]