HCL Connections super users meetup IRL at Engage in Bruges!

We’re about two weeks out of one of the best conferences for HCL customers: Engage. Held in the beautiful city of Bruges. This yearly user group event had to be canceled due to corona in 2021 after narrowly avoiding being canceled in 2020 but is on again! And I’m really happy that one of the sessions will be a live HCL Connections Super users meetup. After 16 ‘online’ meetups this one will be IRL. with the theme of: What is the Importance of having Ambassadors, Guides or Super Users within HCL Connections? So come join us for this session, if you are in any way involved or interested in HCL Connections. I look forward to seeing you at Bruges!

Details

Title: What is the Importance of having Ambassadors, Guides or Super Users within HCL Connections?

Speakers: Jörg Rafflenbeul & Femke Goedhart

Tuesday, May 24 | 15:45 – 16:30 | R. Room 10-11Ro03. 

ps. If you will not be in Bruges then the next online meetup will be held in June and announced as normal on this blog and on Social Media

May Meetup: How do Working Out Loud and Community Management enable ESNs?

When working community-based, Community Managers show how to live this way of collaboration and leadership as well as support, organize and enable communities to cooperate best. But how to learn this?

The Working Out Loud (WOL) circle method can pave the way to improve connectedness, to become more agile and innovative and to really live the new possibilities of virtual collaboration and digital leadership. It is an individual, informal learning method.

HCL Connections Super Users Meetup this month is going to be all about working out loud. And to kick off the theme we have a special guest speaker in the form of Katharina Krentz from Connecting Humans who has successfully implemented this method at Robert Bosch GmbH and who is seen as the founder of the WOL-movement in Germany

Curious to learn more? Then join us

Meeting details

May 5th 2022 16:00 CEDT
Location (online):
https://us02web.zoom.us/j/81692128217
Meeting ID: 957 9494 1629
Find your local number: https://ht-group.zoom.us/u/abHYEL9b2w
Or scan the below QR code to add it to your calendar immediately:

For whom is this call?
The Global Ambassador / Super User call started as an initiative by Joerg Rafflenbeul and Femke Goedhart to bring together people who within their own organizations are (or consider themselves) advocates, super users or ambassadors for the HCL Connections platform. To discuss and exchange information around the platform and challenges encountered while getting it to be adopted by your organizations. It is open to all who are interested, work with it or are interested in the user enablement/adoption topic. Meetings take place once every 4-5 weeks via an online meeting.
Got a story to share? We always like to kick off our calls with a 5 min intro by one of the participants explaining about their situation and challenges. So reach out to one of us if you would like to do that in one of our next meetings!

Automatic Lock/unlock on opening files

HCL released a new version of the HCL Connections desktop plugins last month (March 23rd 2022) that included a new feature: auto locking.

Now back in the day when we still had CCM, the automatic prompt to checkout a file or not on opening was a great thing and sorely missed on the normal personal and community files. There, you had to manually lock and unlock each file when opening and closing them if you wanted to prevent others from working on the files simultaneously. So suggestions were made and requests sent in by multiple people (here, here, and here)…

And with the March 2022 release it was finally implemented. There is now the option to be prompted to lock a file on opening it.

There are three flavors to this option:

  1. Prompt to lock on opening files through the desktop connector
  2. Automatic lock the file anytime you open a file
  3. Not prompt to lock the file.

Prompt to lock

The first option will show the user a prompt on opening a file, asking them if they want to lock it. They can click yes, or no. Pressing no will not stop the file from being openend or being editable, it will simply not lock it. On closing a similar prompt is shown asking the user if they want to unlock the file.

Automatic lock

This will not prompt you but lock the file on opening and unlock it on closing. Now this might seem the best and easiest option as you don’t have to think about it but it will mean that all files you open are locked, regardless of whether you just opened it to read it or were truly going to change it. And if you have a file open for a long time, that might mean someone else can’t update it. So be careful with this option.

Never prompt to lock

The last option is similar to what the situation was before this new feature was introduced. Users can still manually lock the file by right mouse clicking or using the lock option in the HCL Connections tab like they were used too but don’t get a prompt.

Configuration

The behavior described above can be either set by administrator policies or changed manually through the preferences.

More info about the plugin and release notes can be found here

February HCL Connections Super Users meetup: Why do people struggle with open knowledge sharing?

We have a topic (and challenge!) for our February meetup that has come up during previous meetups more than once: Getting people to share their knowledge openly and the things that keep them from doing so.

So we figured it was about time to tackle it!

Luis Suarez profile picture

And who better than to have Luis Suarez, Digital Transformation & Data Analytics Advisor at panagenda to kick off this theme! As no other has he followed the creed of sharing his knowledge openly. And during his many years of work as a digital transformation advisor he has discussed this topic and its challenges with companies and practitioners world wide.

Join us if you are interested to hear how others struggle with, and handle this topic and join in the conversation yourself!

Meeting details

February 24th 2022 16:00 CEDT
Location (online):
https://ht-group.zoom.us/j/95794941629
Meeting ID: 957 9494 1629
Find your local number: https://ht-group.zoom.us/u/abHYEL9b2w
Or scan the below QR code to add it to your calendar immediately:

For whom is this call?
The Global Ambassador / Super User call started as an initiative by Joerg Rafflenbeul and Femke Goedhart to bring together people who within their own organizations are (or consider themselves) advocates, super users or ambassadors for the HCL Connections platform. To discuss and exchange information around the platform and challenges encountered while getting it to be adopted by your organizations. It is open to all who are interested, work with it or are interested in the user enablement/adoption topic. Meetings take place once every 4-5 weeks via an online meeting.
Got a story to share? We always like to kick off our calls with a 5 min intro by one of the participants explaining about their situation and challenges. So reach out to one of us if you would like to do that in one of our next meetings!

December Super User meetup – “Tight control or Free for all?”

This months HCL Connections Super User / Ambassador call will be all about whether to keep tight control or giving your user full control. What are the benefits and downsides of for instance restricting the ability to create blogs or communities and what can you do to make your users responsible with the freedom they have?

This meetings’ special guest who will start us of is Tim Clark. Tim has worked for years with HCL Connections and now works for HCL. He’ll be kicking off the discussion with his point of view on this topic.

Want to join? Do!

Meeting details

December 2nd 2021 16:00 CEDT
Location (online):
https://ht-group.zoom.us/j/95794941629
Meeting ID: 957 9494 1629
Find your local number: https://ht-group.zoom.us/u/abHYEL9b2w

Or scan the below QR code to add it to your calendar immediately:

For whom is this call?

The Global Ambassador / Super User call started as an initiative by Joerg Rafflenbeul and Femke Goedhart to bring together people who within their own organizations are (or consider themselves) advocates, super users or ambassadors for the HCL Connections platform. To discuss and exchange information around the platform and challenges encountered while getting it to be adopted by your organizations. It is open to all who are interested, work with it or are interested in the user enablement/adoption topic. Meetings take place once every 4-5 weeks via an online meeting.

Got a story to share? We always like to kick off our calls with a 5 min intro by one of the participants explaining about their situation and challenges. So reach out to one of us if you would like to do that in one of our next meetings!

October 2021 Super users Meetup: Benefits of absence!

This months super users / guide call for HCL Connections will be all about how to use HCL Connections ‘in the light of things absent’.

For instance, there could be things absent or missing from:

  • The product itself (e.g. features that get taken out or not complete enough…)
  • From needed functionalities not covered by other tools (e.g. “Our organization doesn’t have an intranet!”)
  • Or by organizational elements (“I changed roles and now I have no Connections anymore!”)

The absence of solutions usually makes people inventive and come up with their own. And often HCL Connections can play a role there. So, how do you and your users adept, invent or deal with the absence of things and how does ‘absence’ and the subsequent needs for being creative benefit the user experience in HCL Connections?

Our guest to kick off the discussion this time will be Dr.-Ing. Carsten Rose. Carsten is a manager for digital solutions at Thyssenkrupp Steel Europe AG and will tell us all about his experiences and challenges.

Want to join? Do! The meeting/discussion is open to anyone with an affinity or opinion on HCL Connections. Whether you are experienced or not.

Meeting details

October 28th 2021 16:00 CEDT
Location (online):
https://ht-group.zoom.us/j/95794941629
Meeting ID: 957 9494 1629
Find your local number: https://ht-group.zoom.us/u/abHYEL9b2w

Or scan the below QR code to add it to your calendar immediately:

For whom is this call?

The Global Ambassador / Super User call started as an initiative by Joerg Rafflenbeul and Femke Goedhart to bring together people who within their own organizations are (or consider themselves) advocates, super users or ambassadors for the HCL Connections platform. To discuss and exchange information around the platform and challenges encountered while getting it to be adopted by your organizations. It is open to all who are interested, work with it or are interested in the user enablement/adoption topic. Meetings take place once every 4-5 weeks via an online meeting.

Got a story to share? We always like to kick off our calls with a 5 min intro by one of the participants explaining about their situation and challenges. So reach out to one of us if you would like to do that in one of our next meetings!