How the [backspace] wiped out the role of typist…

Ok, not completely on its own but yes, the Backspace contributed heavily to why, nowadays, you’ll find very few positions for ‘typists’ in any organizations. Step back thirty years ago and most offices employed several typists who would type out letters, official documents and contracts. They were trained […]

Engage Usergroup 2019 presentation slides

As every year, Theo Heselmans outdid himself again with organizing a great Engage event. 400+ attendees gathered in Autoworld Brussels for three full days of sessions and workshops.

On cats and usability….

Yesterday someone posted this picture in a chat: I laughed and then I posted this reply: “That’s the whole problem with usability in a nutshell. What developers THINK is intuitive is not the same as what users perceive as intuitive. It’s not the developer that decides what is […]

Slide deck for: “Taking a Social Analytics Look into Your Collaboration Landscape to Drive Adoption”

Slide deck for my session on Social Analytics at Think2019 in San Francisco on February 14th 2019.

IBM Connections Activities – Implicit versus Explicit expectations

In IBM Connections one of the most used options is Activities. A great way to manage and organize information and to do’s around a common task. Especially when using in combination with the Kudos Boards Add-in from ISW which makes it one of the strongest and most used […]

Stop making me feel connected!

Another login… yes seriously I now have well over 200 different logins for sites, for companies, for whatever… It is hip to be connected and hip to give your customers that feeling of being appreciated by giving them a personalized and password protected 24/7 connection to your company. […]

Making IBM Connections actionable

One of my biggest frustrations with being an adoption consultant for IBM Connections is that apart from it being very hard to get good insights into what’s happening in the platform, it is even harder to set up corrective measures or actions based on that information. Cleaning up […]

IBM Connections, how would you want to see it improved?

As most of you know I’m very passionate about IBM Connections as an Enterprise Social Network. I love how it puts people central and allows organisations to foster and expand their users collaboration. However, it also has certain things that can or should be improved. In the past […]

ConnectionsExpert 2.0 released!

It’s summer and that means that news is sometimes announced during a period while people are about to go – or just coming back from holiday. This happened to me when ConnectionsExpert 2.0 was released just before I went on holiday. Which meant that I wasn’t able to […]

How not… data visualizations

I admit freely that I’m still learning every day when it comes to how best to visualize data and that means that I look at other visualization much more in detail than I would have done in the past. There are many best practices around how to visualize […]