(Social) Business as usual...

In less than a month a large group of HCL Domino and HCL Connections experts and enthusiasts will be descending on Arnhem in The Netherlands for the annual Benelux Usergroup event: Engage. Traditionally this is one, if not THE largest, most popular usergroups in the World and for […]

I’m often asked about how to best use the Survey tool in HCL Connections to set up questionnaires or polls. Rules often play an important role and often cause questions. So to document how I do this (for myself as well as others who might benefit), I will […]

Back home for a few days now after a great Social Connections in Munich and still recovering from a very nasty cold (so my apologies for this one being a bit after the fact..). This was the first real conference dedicated fully to HCL Connections since the takeover […]

Well not really of course, but lets face it, it’s an interesting way to start an article about a conference that will be held just short of German October Fest in the heart of Munich. Especially knowing that I might be Dutch but work for an Austrian/German company […]

My Drive was introduced to replace the previous sync options of IBM Connections. It offered some additional features like being able to sync not only files but also complete folders. Great! But working with My Drive also often causes a lot of confusion which might need some explaining….

The below is my private opinion and in no way reflects the opinion of either my company or the customers I work with… So anyone who has anything to do with IBM connections will have already heard this and must be fully aware but yes, the sale of […]

Ok, not completely on its own but yes, the Backspace contributed heavily to why, nowadays, you’ll find very few positions for ‘typists’ in any organizations. Step back thirty years ago and most offices employed several typists who would type out letters, official documents and contracts. They were trained […]

As every year, Theo Heselmans outdid himself again with organizing a great Engage event. 400+ attendees gathered in Autoworld Brussels for three full days of sessions and workshops.

Yesterday someone posted this picture in a chat: I laughed and then I posted this reply: “That’s the whole problem with usability in a nutshell. What developers THINK is intuitive is not the same as what users perceive as intuitive. It’s not the developer that decides what is […]

Slide deck for my session on Social Analytics at Think2019 in San Francisco on February 14th 2019.