(Social) Business as usual...

What challenges do you encounter using HCL Connections as a Guide / Super User / Ambassador … ? Every 4 weeks we come together to discuss a topic and the challenges we face. Topics come from previous discussions or from suggestions from participants. Rarely do we stay on […]

The theme last week in our Global HCL Connections Super Users/Ambassador was “Collaboration in a broader sense. What challenges do you encounter using HCL Connections in conjunction with other collaboration tools?“. There were some interesting perspectives on this but what also evolved was that the conversation shifted towards […]

Our next Global HCL Connections superusers/Ambassador call we would like to focus on a theme: Collaboration in a broader sense. What challenges do you encounter using HCL Connections in conjunction with other collaboration tools? Whether it is tools like Zoom, Webex, Slack or MS Teams or even simply […]

As you might know we (Joerg Rafflenbeul and I) have been trying to kickstart an initiative to get people from various organizations running HCL Connections together to talk about their initiatives and challenges with running adoption programs and local ambassadors/guides programs. Last week (21st of January) was the […]

There are lots of initiatives to connect people who work with HCL Connections. User groups, virtual events, blogs, websites. But what they do is usually connect those at the top. The admins, organizers, community managers, architects. There are so many more who use the product and never go […]

One of the more confusing features of the desktop plug-in for HCL Connections is that it limits the number of files it shows for any given folder or file location to a maximum of 500 files. The system doesn’t warn the user of this or tell the users […]

At one of my customers we ran into the problem that users were not able to upload files larger than 50MB within the HCL Connections Desktop plug-in for Windows but were able to upload files of up to 1GB (server setting) in the browser. The error users got […]

On November 5th we (Joerg Rafflenbeul and me) did an open call for anyone in, or running a super user / ambassador program for their HCL Connections environment. Aim was to see if there were other organizations interested in exploring the options to broaden their ambassadors knowledge and […]

Three weeks ago I was able to speak at the virtual DNUG event with Joerg Rafflenbeul on the topic of a program that is very close to my heart. The adoption & guides program at Heitkamp & Thumann. For the last two years I’ve been working one day […]

So for those not knowing yet, HCL is shortly before launching it’s newest release of HCL Connections version 7 and it is looking promising! The main keys of this release are to create a better collaborative experience in Communities, connect the platform to the Microsoft eco-system so you’re […]