Two weeks ago I was at SocialNow conference in Lisbon and was honored to have a short session on ‘social analytics’. The conference has quite a unique setup in that it is completely based around a fictitious company called Cablinc which is thinking of implementing an Enterprise Social Network. All speakers address the conference as if they are presenting to the company trying to either instill knowledge as a ‘consultant’ or get them to buy their product as ‘vendor’. Several speakers and vendors are invited around various topics and they are provided with information about the Cablink company as well as specific use cases they could use in their presentation.
As this is quite a different approach to what I would normally do I decided to really go ‘analytics’ on this challenge of talking social analytics as one of the ‘Consultants’ and build Cablinc a dashboard around the theme “What does Cablincs current usage of mail & file storage facilities say about the need for implementation of an ESN?“…
Two weeks ago I returned from Las Vegas and due to personal circumstances I wasn’t able to post my opinion on the event sooner. So a bit late but here are my two cents on a few days in Las Vegas!
This was the first time for IBM to combine the former Connect event, focused on IBM Collaboration solutions, with all the other events of other IBM brands into one massive 4 day event. With thousands of visitors (estimated numbers ranging from 23.000 to well over 30.000 according to various people I spoke), hundreds of sessions on a wide variety of topics, two impressive conference locations (MGM Grand and Mandalay Bay) and a showcase floor that could easily encompass several football pitches, it was indeed massive. Granted, that scale also caused some challenges and problems but overall I must say I really loved it…!
It has been a while since I posted and it’s time to catch up. Times have been rather busy so this post is mostly to just distribute my slides from Snoug & engage. Both wonderful events that really do deserve a big round of applause for setting up great events for people to come together and learn about all there is to know about IBM ICS’s products!
Original abstract: “IBM Connections is so full of features and capability, even well versed IBM Connections users, admins, community owners and managers may not know them all. Curious about trips and tricks on getting the most out of Connections? Join Femke as she shows you 10 things you might not have known about IBM Connections that provide an even better grasp on social enterprise. Ranging from why “likes” are actually useful, all the way to the intricacies of activities and files. This session is valuable for your own productivity development or to expand your companies knowledge base! “
After not having traveled much over the last few months it is promising to shape up to be quite a busy fall this year!
21st/22nd of September – London:
In little over a week I will be attending ICON UK, the UK user group for IBM software users where I will be co-hosting a session with ICON UK organizer Tim Clark on the art of requirements gathering as well as doing a session on my own about file & document management in IBM Connections. ICONUK is a great conference with a fantastic lineup of speakers and I’m really honored to be accepted to be among them. The conference is held at the IBM Client center in the heart of London which is a fabulous location right next to the London Eye. If you haven’t booked a ticket to go yet, do it now. This is one you don’t want to miss!
28th of October – Zürich:
Another user group which I will be attending and speaking at is SNoUG, the Swiss user group for users of IBM/Lotus Notes/Domino, Connections and WebSphere products which will be help in the IBM Client center in Zürich. The session I will be doing here will be focused on the question what to use when it comes to file management in IBM Connections and the differences between the different options like CCM and community files. Andrew Magerman is doing a great job making SNoUG into a a worldclass event and I’m definitely looking forward to going there!
5th/6th of November – Stuttgart:
And last but certainly not least I will be attending Social Connections in Stuttgart. I’m hoping to get a session slot there too but more importantly I will be helping out around the conference. After not having had the time to be involved with the Social Connections team for the last three episodes of this great conference I’m very happy to report that I’m back on the team. It is humbling to see how much this team has done and achieved in the last two years and the conference in Stuttgart is definitely shaping up to be one of the biggest ones to date.
Apart from these three conference I will also be traveling for work so all in all it will be a busy and exciting couple of months for me and I hope to see many of you at one of these great conferences or during the other work related trips I will be taking this fall.
On Tuesday Jan 27th 2015 my coworker Sasja Beerendonk and I had the privilege to present at IBM ConnectED in Orlando, FL on our favorite topic of Social Business. Below is the session abstract & slide deck for those interested.
BP202: Beyond Theory: Trials and Tribulations in Becoming a Successful Social Business
There are many theories and ideas around “how to become a social business” but what really does or doesn’t work? We wanted to know, and instead of just going blindly with the theory, we did the opposite and interviewed 32 companies in various stages of their journey to becoming a social business. Not just asking them about the big wins, but also talking about the struggles and small successes that really made the difference for them. Taking these experiences and real life examples of companies the likes of Dutch Railways, DAF, Saxion, Forbo Eurocol and Bavaria, and aligning them to the various theoretically relevant concepts, we were able to come up with some interesting concepts. In this session, we will take you through these concepts and theories and, using the examples provided by the companies, show you how these can help you identify the successes and avoid the pitfalls in becoming a social business.
After a year of absence I’m really looking forward to being able to attend Connect (or ConnectED as it is now called) in Orlando again this year. Based on the sessions schedule I’m convinced it will be another great event. I also look forward to having the honor of being able to speak on two topics – close to my heart – with two great cospeakers:
Together with Sasja Beerendonk I will be speaking on the topic of struggles and challenges in becoming a social business:
BP202 – Beyond Theory: Trials and Tribulations in Becoming a Successful Social Business
There are many theories and ideas around “how to become a social business” but what really does or doesn’t work? We wanted to know, and instead of just going blindly with the theory, we did the opposite and interviewed 32 companies in various stages of their journey to becoming a social business. Not just asking them about the big wins, but also talking about the struggles and small successes that really made the difference for them. Taking these experiences and real life examples of companies the likes of Dutch Railways, DAF, Saxion, Forbo Eurocol and Bavaria, and aligning them to the various theoretically relevant concepts, we were able to come up with some interesting concepts. In this session, we will take you through these concepts and theories and, using the examples provided by the companies, show you how these can help you identify the successes and avoid the pitfalls in becoming a social business
Date and Time: Tue, 27-Jan, 11:15 AM – 12:15 PM Location: Dolphin – S. Hem 2
For the description and details on this session and other great sessions at ConnectED check out the session preview tool or the blog post Sasja did a few weeks back.
And together with Bill Malchisky I will be doing a Chalk Talk session on privacy:
CHALK403 – Personal Privacy Paradigm
In a world of ubiquitous information access, how does one maintain their privacy and avoid future forward situations that may be hard to extrapolate? People have a right to privacy, but through the combination of lawyers and technology what used to be an easy paperwork process can introduce significant gray areas with overreaching background check releases and agreements that can be unwise to sign as is. Additionally, customers need to protect their information, regulated data, and trade secrets, all while ensuring outside vendors can do their job even when working through multiple layers of contracting organizations. This BOF discusses trends in privacy protection and degradation while providing tips you can use to help you with that next gig while also protecting yourself, your family, or your company. Please bring your privacy challenges as Femke and Bill provide insight while fostering what should be a lively group discussion. See you at the Swan.
For more details and to register check out the IBM Connected website. Hope to see you there!
Yesterday I had the pleasure of being able to speak together with my coworker André Krijnen at SharePoint Connect 2014 in Amsterdam. An annual event that with it’s 500 attendees is visited by many from the SharePoint community both in The Netherlands and from abroad. With a broad spectrum of sponsors and lots of great international speakers this event is a definite must go for those interested in SharePoint in the Benelux area.
Although I’ve been speaking at conferences for more then a few years now doing it here, for a SharePoint audience was a first and I hope we managed to struck a chord. Our slide deck is added below.
“SharePoint is the complete solution for collaboration, document management and sharing knowledge across our organisation, and even beyond. It will drive our business!” For the last ten years it was this message IT-departments used to get budget-approval to implement the platform we all know and love (and yes, sometimes hate). The reality is though that lots of companies struggle to get beyond using it as an intranet or document file storage. What happened to our promise to cover not just the ‘sharing’ and ‘storage’ part but really enhance our business processes with specific functionality tailored to the collaborative working? Like HR who needs functionality to support annual reviews, quality control who wants to monitor key performance indicators or the support departments who want to gage customer satisfaction? “No problem!”, most IT departments standard Pavlov reaction to these request was: “we’ll build it …!” But that takes lots of time, money and can cause massive delays which often also begs the question: isn’t there another way? Aren’t we inventing the wheel when others surely have already done so?