Regardless if you’ve implemented IBM Connections, are considering it or in the middle of the planning stages – there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tribulations others have faced while striving to become a socially enabled company. Hear about real World examples and often funny anecdotes from the trenches of adoption to show you how NOT to do it and giving you tips on how to do it better along the way.
Walk away with a grasp on what to focus on to make a success out of your IBM Connections environment.
I often get asked about things in IBM Connections that need some explaining. One of them is the value of using the Like button in IBM Connections and whether people really should use it in a corporate environment. Let me be clear: You should! But in stead of writing another blog on why I decided to do it a little different this time and try my luck on explaining it in a video. I hope this will help!
I’ll try to do a few more like these over the coming weeks and in case you guys have questions you would like to get an answer to in regards of IBM Connections functionality let me know! who knows, I might do that one next then 🙂
Sometimes with large updates you miss the little things that make the difference… One I missed with the release of Connections 5.5 was that apparently the indexing on attachments has been added for Activities & Forums now:
in 5.5: “IBM Connections supports the indexing of file attachment content from the Files, Wikis, Library (Enterprise Content Manager files), Activities, and Forums applications. Content from file attachments in Blogs is not searched.” source
Was: “IBM Connections supports the indexing of file attachment content from the Files and Wikis applications. Content from file attachments in Activities, Blogs, and Forums is not searched.” source
For most people probably not a big thing but it means that now at least one will be able to search for content in the documents that were added as attachments to forums and activities. Something that was often causing headaches to users who couldn’t find back information they were sure they had added to IBM Connections.
It’s still wise to train your users to upload files to a community or personal files first and share them from there (as it allows things like locking, version management and commenting) but all in all still a very nice little feature of 5.5 that had slipped under my radar!
I’ve only joined panagenda for a month now but I couldn’t have chosen a better time. With the launch of ConnectionsExpert (which was launched yesterday at Social Connections in Toronto), panagenda is taking a big new step into the world of building insights into the going on’s of your IBM Connections platform. With real time user simulations, analytics, historical monitoring and visually strong graphics of activity and interaction.
panagenda isn’t new to this area. Traditionally it has had a strong presence in the markets of server monitoring and client management. With it’s iDNA product it also build up a very strong foothold in the world of reporting and in depth insights into communication and collaboration patterns across multiple platforms like your mail environment, your collaboration platforms and even across file shares.
With ConnectionsExpert panagenda is taking the next step and providing a lot of that knowledge and expertise at the fingertips of those that make your IBM Connections platform run. Not just offering information relevant to the admins but also providing valuable management information and indicators for adoption programs. As a business consultant and someone with a strong tie to all topics related to social adoption and collaboration insight this of course thrills me to no end. Seeing what can be done with the data iDNA and ConnectionsExeprt are able to obtain and deliver is truly exciting!
I’m lucky that I got to join panagenda at such an exciting time and being able to work with and learn from this team of dedicated and passionate developers and experts. To be honest, I’m still pinching myself at times to see if it is really true!
So if you are interested go try it out the basic version is free indefinitely! No reason therefore not to benefit from this.
And if you want to know more about how analytics and collaboration insights can help drive your social adoption strategy or if you are curious about the possibilities of deriving meaningful insights from your platform don’t hesitate to contact me. I’d love to talk to you about the possibilities of social analytics, what you think is important, and what would or could help your organization!
To be honest, it has been a whirlwind. Of impressions, of meeting new people, of learning LOADS of new stuff, of getting really excited about the new product which is going to be launched next Monday (at Social Connections :)) and of getting my feet back on the ground.
Sometimes in life you need to take decisions without knowing where they will lead and when I did so a few months back in deciding to say goodbye to my old job I really wasn’t sure yet what the future would bring. I think I can now safely say I made the right decision.
It is amazing to work with passionate people and somehow I’ve always had luck in landing in really good teams. In that respect the panagenda crew is definitely not an exception! On top of that, working with a company that not only does consultancy but is very strong in delivering software products is a totally new and thrilling experience to me. Seeing how fast ideas and concepts get transferred by the development team from thought to real live, operational products is mind boggling and stirs all the creative impulses I have.
So yes, I am really enjoying working with panagenda. My German is improving rapidly (as is my previously non-existing knowledge of Austrian/Bavarian dialect) from all the chats flying across in the various online conversations and I’m starting to find my place in this new, mostly virtual work environment (my nearest coworker is a good 470km from here).
I’m also really happy about my ‘other team’: Social Connections, with which we will be organizing the 10th Social Connections user group event in Toronto this Monday & Tuesday. As we speak (Friday night) most of us are still finishing last minute arrangements and answering last minute requests from attendees before heading off to Toronto tomorrow. With panagenda being spotlight sponsor and ConnectionsExpert being launched there it truly will bring together two very important sides of my life so I can’t wait! Being able, on top of that to do a session with Francie Tanner about adoption & innovation is just the icing on the cake 🙂
As many of you know I’ve been working for several years as a business consultant in the area of Social business, Collaboration and Document Management. However earlier this year I decided that I wanted to expand both my knowledge as well as my international reach beyond what I had been doing so far and decided to open up the door for new opportunities. It didn’t take long for an opportunity to show itself and I am happy to report that I will be joining the team at panagenda starting May 2nd.
For those unaware; panagenda offers solutions, expertise and consultancy in the areas of optimization and analysis of clients, servers and applications as well as provides expertise and solutions on areas like (big) data analysis, cloud services, communication, mobility and social business/collaboration.
The Headquarters is situated in Vienna, Austria but the panagenda group has offices and local representation in over 15 locations and customers in over 70 countries. One of which is the Netherlands / BENELUX area.
I’ve long known and respected panagenda and have come across them more then once through my work as an Collaboration/Social Business consultant and at conferences and feel honored to be allowed to become a part of this great company. My new role will involve consultancy in many of my favorite areas like data analysis, collaboration and social business but will also allow me to be more involved in other aspects like the market and solution development areas. Allowing me to use my curiosity, creativity and innovative skills in a broader spectrum then I have so far. I’m thrilled to start this new challenge and look forward to becoming a part of the great team at panagenda!
With so many solutions touting social capabilities out there and being used for different situations it can be daunting to decide on when to use what and why. Your organization might already have Salesforce, IBM Connections, Sharepoint and solutions like Jira that offer social capabilities but how do you get all these worlds together? The last thing you want after all is to have one department ‘being social’ in one platform and another somewhere else. That completely undermines the whole aspect of cross company collaboration….
but there might be good reasons why they need to use those different platforms. Your sales departments might live and breath in Salesforce and need that direct connection between their Chatter posts and the accounts they pertain to and your developers might scream bloody murder if you take away their JIRA wall. But what if Salesforce and JIRA aren’t being used in the rest of your organization and other solutions are required or used there? Like IBM Connections. How do you prevent a ‘social island’ culture in your collaboration landscape?
Bringing it together
There are several solutions and integration options out there that address the problem of ‘social islands’ and offer integration for a large number of platforms like JIRA, BOX, SharePoint and even Salesforce already. Mostly orientated on pulling information from these platforms into the IBM connections environment or integrating specific parts of IBM Connections into them. But when it comes to integrating IBM connections into the Salesforce environment or two way integration there really was still a lot to win. This is changing as QKOM has been working hard on creating a solution that will allow for deep and seamless integration of Salesforce and IBM Connections.
By allowing the user to connect through OAUTH to use, create, search and post directly and effortlessly from within Salesforce to IBM Connections communities, files, activities and update streams – Salesforce users will be able to collaborate and work in both systems at the same time without having to leave their environment. Keeping other organizational users (or even external partners!) who might not have access to all the info in the Salesforce environment up to date of developments and statuses and utilizing the many great options each system offers. This will save your organization on potentially expensive licenses and allow for a connected yet still also secure and specialized collaborative landscape.
I’ve had the pleasure of collaborating with QKOM on this topic discussing further use cases and functional requirements and am excited to see more bridges between the Salesforce & IBM Connections worlds being build. After all, it’s all about finding ways to collaborate!
Please see the following clip for a first glance of what is possible but keep in mind that there is more to come very soon so stay tuned
Update April 2016: As the SocialBiz.ug site has since been taken down this webcast cannot be viewed anymore. The slidedeck is still available however on my Slideshare account which you can find here: -LINK-
Quite often people ask me how they should position and integrate a Social Enterprise Network like IBM Connections in an existing landscape of applications and strategies for managing information and documents. Often they already have several tools, intranets, and applications and want to know what things to consider, how and when to migrate and how to get users to make the transition into using the new platform without getting confused. Or they might be totally new to the concept of working with ‘unstructured’ data and unsure of how to proceed. So being able to take a step back and analyze the relations, effects, impacts and requirements can be really important to making it into a successful project
This will be the topic of the webcast I will be hosting in conjunction with SocialBiz UG on Dec 1st from 10:00 AM – 11:00 AM EST (16:00-17:00 CET):
“There are a lot of benefits to your organization using IBM Connections, but equally important is knowing how to integrate your social software platform into your existing information management ecosystem and empowering your employees for successful adoption. Join Femke Goedhart for a real-world look at managing the entire integration cycle from evaluating your current environment to creating a migration strategy and handling adoption challenges. Get an understanding of why information management in a Social Enterprise is so critical and how IBM Connections fits into that framework.
Join this webinar for an in-depth look to learn how to:
Accurately review and categorize your current information management ecosystem
Understand IBM Connections in relation to your company’s current use of Legacy systems
Recognize common technical migration challenges
Identify what functionality your users may require to use IBM Connections
Create an implementation/migration strategy that will assist user adoption “