Yesterday I had the pleasure of being able to speak together with my coworker André Krijnen at SharePoint Connect 2014 in Amsterdam. An annual event that with it’s 500 attendees is visited by many from the SharePoint community both in The Netherlands and from abroad. With a broad spectrum of sponsors and lots of great international speakers this event is a definite must go for those interested in SharePoint in the Benelux area.
Although I’ve been speaking at conferences for more then a few years now doing it here, for a SharePoint audience was a first and I hope we managed to struck a chord. Our slide deck is added below.
“SharePoint is the complete solution for collaboration, document management and sharing knowledge across our organisation, and even beyond. It will drive our business!” For the last ten years it was this message IT-departments used to get budget-approval to implement the platform we all know and love (and yes, sometimes hate). The reality is though that lots of companies struggle to get beyond using it as an intranet or document file storage. What happened to our promise to cover not just the ‘sharing’ and ‘storage’ part but really enhance our business processes with specific functionality tailored to the collaborative working? Like HR who needs functionality to support annual reviews, quality control who wants to monitor key performance indicators or the support departments who want to gage customer satisfaction? “No problem!”, most IT departments standard Pavlov reaction to these request was: “we’ll build it …!” But that takes lots of time, money and can cause massive delays which often also begs the question: isn’t there another way? Aren’t we inventing the wheel when others surely have already done so?
Session as delivered by Sasja Beerendonk & me at ICONUK in London on September 12th 2014
Beyond theory: Trials & tribulations in becoming a successful social business
Abstract: There is lots of theory about how to become a social business but what really does or doesn’t work? We wanted to know and interviewed 32 companies in various stages of their journey to becoming a social business. Not just highlighting the big wins but also talking about the struggles and small successes that really made the difference.
Taking the experiences of 32 companies and combining it with the theories surrounding change management and change adoption, we’ve created a Social Business journey scenario that can help you identify the successes and avoid the pitfalls in becoming a social business.
I had the honor of being able to present two sessions earlier this week at the Engage usergroup event in Breda, the Netherlands with two great co-speakers. The slides of both sessions have been published to Slideshare:
Getting to the core, requirements gathering in the wild
The basis of any good project is good requirements. Knowing what it is you are going to build / get determines whether your project will be a success or a flat out failure. In reality though the requirements phase is often trivialized or even forgotten. This session will give you tips & tricks as well as explain to you the basic techniques on how to effectively get to the core of the requirements, identify ways of prioritizing them and explain some core concepts of Functional and Technical design elements. Coming from a requirement gathering as well as development & customer point of view Femke & Sophie will take you through some of the real life examples they have come across and a lot of do’s & don’ts they have seen (and despaired over)
Social sharing vs. organised structure. Must you select only one?
So you have connections (or you are thinking about it) and you want to know what it can do for you in the sense of *socialy* managing files but you don’t really know how that concept works or if it would work for your organization.Tags or folders, share or private, community files or personal files, meta-data and document types? What does it mean and where do you start?
Stuart McIntyre and Femke Goedhart will take you through the ups and downs of social file management. When to use it, when not and what you need to know about file and document management to have the discussion if this should replace the department file share.
Coming from two different backgrounds – and often butting heads about this topic – Stuart & Femke will pitch the points and concepts that you need to think about with managing your documents in a social environment and show you examples on how and where to use IBM Connections to do so.
Session slides for our session on Requirements Gathering as given by Tim Clark & me on September 2nd at ICON UK in Brighton.
Often forgotten or trivialized, good requirements gathering can make or brake your project. This session will give you techniques and tips on how to effectively get to the core of the requirements, identify ways of prioritizing them and explains some core concepts of Functional and Technical design elements. Based on years of experience gathering requirements (and working with them!) Femke & Tim will take you through some of the real life examples they’ve come across and a lot of do’s & dont’s they’ve seen (and despaired over)!
The below slides belong to my session for IBM Connect 2013 on Document Management in a Social Age.
BP303 Taxonomy versus Folksonomy: Document Management in a Social Age With the rise of social business and platforms like IBM Connections, many companies are re-evaluating their document strategies. Ideals of employee-driven sharing, tagging and folksonomies are desired, but is all documentation really suited for the freedom of ?social?? Do some types require more structure, process and control? If so, how do you determine this and integrate it with your social ambitions? This session will cover the principles of document management and social file-sharing. You’ll learn how concepts like versioning, meta-data, retention, record and lifecycle management are important to you. We’ll show you how to identify key requirements for document management within your organization and teach you how to strategically plan your way forward.
As most of you know, there haven’t been many Redbooks published for the last few years for the Collaboration software of IBM as documentation has moved more into Wiki’s. However, that doesn’t mean that there are no opportunities to be become a Redbooks author. One of them is to join a Redbooks Thought Leader Residency. Those do not produce a Redbook but aim to produce series of blogs on specific topics. Some of which will eventually be combined into an actual Redbook.
I was really excited to be on one of those residencies (the first one for ‘Social media and Social Business’) last December and have been writing for the IBM Social Business Insights blog since then. A great experience as it gives you access to information and opportunities you would otherwise not have.
So why am I writing all this? Well because there is room for more bloggers on the team and there is going to be a second residency in August! So if you feel you have something to say about ‘Social’ and aren’t afraid to voice an opinion then don’t hesitate and apply. From experience I can say it’s worth it!
Presention delivered at BLUG in Antwerp 23-3-2012:
“Company regulation versus personal individuality, how do you get your employees to be responsible partners in a Social Business and how do you weigh freedom versus restriction? The whole Social Business idea is based on the idea of each individual having an intrinsic value to the organization that isn’t necessarily linked to its role within the organization alone. This begs the question of how to tap this resource without losing control and how to implement and regulate the changes that are going to be needed. How much of this can you regulate (top-down) and how much do you allow to evolve (bottom-up)? This session will highlight the difficulties and choices a company will face while making the transition into a Social Business and offer ideas and guidelines on how to do so”.
Great Lotuspehere Comes To You today with Keynote speaker Brian Cheng showing the IBM roadmap and doing demo’s and sessions on TDI, Sametime Unified Telephony, Document Management (Docova) and of course IBM Connections & Social Business.
For those interested I’m attaching my presentation (in Dutch) on Social Business & IBM Connections below.